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Microsoft Surface Pro 9 13" Tablet, Intel i5, 8GB/256GB, Platinum (QEZ00001) - Refurbished Open Box Miscellaneous 2 Gen1 (5Gbps) upstream port
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Microsoft Surface Pro 9 13" Tablet, Intel i5, 8GB 256GB, Platinum (QEZ00001) Refurbished Open Box Miscellaneous 2 Gen1 (5Gbps) upstream port 2 Gen1 (5Gbps) upstream port (rear) SuperSpeed USB 3 displaying a crisp and vivid image with minimal aberration or distortion Aspect ratio 3:2 Adaptive Color Yes
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Frequently Asked Questions for Microsoft Surface Pro 9 13" Tablet, Intel i5, 8GB/256GB, Platinum (QEZ00001) - Refurbished Open Box Miscellaneous 2 Gen1 (5Gbps) upstream port
What should I check before agreeing to a seller's proposed resolution?
Do not carry out an unverified instruction that conflicts with the documented product requirements. Keep any unresolved question explicit rather than assuming it was included automatically.
What should I check before ordering a product again?
A familiar product name does not guarantee an unchanged version. Use your earlier order reference to ask the seller a precise comparison question.
How can I describe a product problem without guessing its cause?
Start with what you directly observed about the issue. Separate observable facts from your interpretation of those facts.